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Systematic Revision of the Literature on Satisfaction in Marinas and Nautical Ports

In: Tourism, Travel, and Hospitality in a Smart and Sustainable World

Author

Listed:
  • Fernando Toro Sánchez

    (University of Sevilla))

  • Pedro Palos Sánchez

    (University of Sevilla))

  • Nélson Manuel da Silva de Matos

    (ESGHT, (Universidade Do Algarve))

Abstract

In recent years, the development of nautical tourism has been experiencing growth in the area of the Mediterranean countries and the European Atlantic coast, being a tourism sector with a high potential for both spending and developing innovative products involving technological development. Nautical tourism focuses its operations on the network of leisure ports and marinas scattered along the coastline and inland in rivers and lakes, with a heterogeneous variety depending on the type, size, public or private management, the services provided to users, and their involvement with the tourism development of the area where it is located. Likewise, there is no uniform definition of the characteristics and functions that a marina should have, despite the existence of international institutions and associations that regulate this activity, presenting the sector with a lack of unified criteria and procedures. This work presents a Systematic Literature Review (SLR) with a selection of 60 studies and references from 2005 to August 2022 using the bases of World of Science and Scopus. Exploring the types of questionnaires and methodologies used in the sector of marinas with the aim of finding homogeneous directions of study facilitates analysis based on the use of advanced statistical methodologies and helps to understand this sector for future studies in this area.

Suggested Citation

  • Fernando Toro Sánchez & Pedro Palos Sánchez & Nélson Manuel da Silva de Matos, 2023. "Systematic Revision of the Literature on Satisfaction in Marinas and Nautical Ports," Springer Proceedings in Business and Economics, in: Vicky Katsoni (ed.), Tourism, Travel, and Hospitality in a Smart and Sustainable World, pages 587-611, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-26829-8_37
    DOI: 10.1007/978-3-031-26829-8_37
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    More about this item

    Keywords

    Sailing tourism; Marina user satisfaction; Nautical tourism marketing; Tourism sustainability; Systematic literature review (SLR);
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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