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People-Flows: A Proposed Tourist Destination Management Paradigm

In: New Perspectives and Paradigms in Applied Economics and Business

Author

Listed:
  • Manos Kalaitzakis

    (Institute of Computer Science, Foundation for Research and Technology—Hellas (FORTH))

  • Eirini Sykianaki

    (Institute of Computer Science, Foundation for Research and Technology—Hellas (FORTH))

  • Nikitas Michalakis

    (Institute of Computer Science, Foundation for Research and Technology—Hellas (FORTH))

  • Nikos Stivaktakis

    (Institute of Computer Science, Foundation for Research and Technology—Hellas (FORTH))

  • Kassiani Balafa

    (Institute of Computer Science, Foundation for Research and Technology—Hellas (FORTH))

  • Stavroula Ntoa

    (Institute of Computer Science, Foundation for Research and Technology—Hellas (FORTH))

  • Constantine Stephanidis

    (University of Crete)

Abstract

Overtourism has, in the past years, grown to become a global issue, turning popular tourist destinations into unsustainable places of congestion, creating visitor dissatisfaction, and forever changing the daily life of nearby residents. Action needs to be taken in order to contain this ever-increasing problem, with technological solutions that will try to simulate and adapt to the complexity of each separate case. This work proposes a holistic approach to destination management, introducing an innovative flow management system, that can use historic data together with real-time reservation and traffic congestion data, in order to produce forecasts and recommendations that will help attraction administrators (museums, sights, monuments, etc.) and policymakers in decision-making. The proposed system is part of an integrated approach, featuring end-user applications for visitors and tourism professionals.

Suggested Citation

  • Manos Kalaitzakis & Eirini Sykianaki & Nikitas Michalakis & Nikos Stivaktakis & Kassiani Balafa & Stavroula Ntoa & Constantine Stephanidis, 2023. "People-Flows: A Proposed Tourist Destination Management Paradigm," Springer Proceedings in Business and Economics, in: William C. Gartner (ed.), New Perspectives and Paradigms in Applied Economics and Business, pages 339-350, Springer.
    • Handle: RePEc:spr:prbchp:978-3-031-23844-4_24
    DOI: 10.1007/978-3-031-23844-4_24
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