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Analysis of the Problems of Measuring Organizational Performance in the Education, Public Administration and Commercial Sectors: Differences and General Principles

In: Global Economics and Management: Transition to Economy 4.0

Author

Listed:
  • Vyacheslav Aranzhin

    (Tomsk State University)

  • Ilia Dmitriev

    (Tomsk State University)

Abstract

The study is aimed at identifying the general and specific problems of measuring the productivity of organizations and the measurement criteria in various spheres and industries. The objectives of the study are to identify general problems of measuring productivity, systematize the main problems of measuring productivity in education, government and the commercial sectors, consider criteria for measuring productivity in these areas, organize the information obtained. As a result, the authors came to the conclusion that despite the fact that the criteria for measuring productivity in these areas have differences, the principles of forming criteria for measuring performancePerformance are similar, since they should be directly related to the goals and mission of the organization.

Suggested Citation

  • Vyacheslav Aranzhin & Ilia Dmitriev, 2019. "Analysis of the Problems of Measuring Organizational Performance in the Education, Public Administration and Commercial Sectors: Differences and General Principles," Springer Proceedings in Business and Economics, in: Mikhail Kaz & Tatiana Ilina & Gennady A. Medvedev (ed.), Global Economics and Management: Transition to Economy 4.0, chapter 0, pages 209-223, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-26284-6_19
    DOI: 10.1007/978-3-030-26284-6_19
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