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Performance Measurement System: A Case Study

In: Operations Management for Social Good

Author

Listed:
  • Edson Costa Pinto

    (Petrobras
    PUC-Rio)

  • Luiz Felipe Scavarda

    (PUC-Rio)

  • Gabriel Simões Oliveira

    (PUC-Rio)

Abstract

This paper analyzes the performance measurement system (PMS) from the perspective of the redesign phase. It presents the findings of a case study in the oil industry. It addresses a research–practice gap regarding the lack of studies in this phase when compared to the other ones, especially the design phase.

Suggested Citation

  • Edson Costa Pinto & Luiz Felipe Scavarda & Gabriel Simões Oliveira, 2020. "Performance Measurement System: A Case Study," Springer Proceedings in Business and Economics, in: Adriana Leiras & Carlos Alberto González-Calderón & Irineu de Brito Junior & Sebastián Villa & Hugo (ed.), Operations Management for Social Good, chapter 0, pages 647-657, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-23816-2_63
    DOI: 10.1007/978-3-030-23816-2_63
    as

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