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Job Satisfaction Diagnostic Instrument Based on Self-awareness and Engagement Metrics

In: Operations Management for Social Good

Author

Listed:
  • Ricardo Luiz Fernandes Bella

    (Fluminense Federal University (UFF/TPP))

  • Oswaldo Luiz Gonçalves Quelhas

    (Fluminense Federal University (UFF/LATEC))

Abstract

This article investigate workplace spirituality literature to modeling a diagnostic instrument that map which factor can promote job satisfaction toward self-awareness and engagement metrics. The result was an instrument that can support managers to perform actions focused on job satisfaction.

Suggested Citation

  • Ricardo Luiz Fernandes Bella & Oswaldo Luiz Gonçalves Quelhas, 2020. "Job Satisfaction Diagnostic Instrument Based on Self-awareness and Engagement Metrics," Springer Proceedings in Business and Economics, in: Adriana Leiras & Carlos Alberto González-Calderón & Irineu de Brito Junior & Sebastián Villa & Hugo (ed.), Operations Management for Social Good, chapter 0, pages 1153-1160, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-23816-2_114
    DOI: 10.1007/978-3-030-23816-2_114
    as

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