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A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships

In: Operations Management for Social Good

Author

Listed:
  • Gláucya Daú

    (Federal University of the State of Rio de Janeiro—UNIRIO)

  • Annibal Scavarda

    (Federal University of the State of Rio de Janeiro—UNIRIO)

  • M. Sajid Khan

    (American University of Sharjah)

  • Sonja Sibila Lebe

    (University of Maribor)

Abstract

The sustainable operations allow the scope of the work and the corporative social responsibility. The researchers developed the study from April to June 2018 and analyzed the healthcare institution and local community relationships through educational actions. The research presents the sustainable operations proposal framework. The four groups of the healthcare professionals are selected in this study: the infection prevention and control, the solid waste manager, the continuing educational, and the nutritionist. In the results and discussion section, four steps integrate the framework: “the identification of needs,” “the action planning,” “the slums engagement,” and “the action maintenance and assessment.” The conclusion reinforces the stimulus for the corporate social responsibility, the worship of citizenship, and the educational program. The partnership between the healthcare institution and the community can be improved by the sustainable operations proposal framework.

Suggested Citation

  • Gláucya Daú & Annibal Scavarda & M. Sajid Khan & Sonja Sibila Lebe, 2020. "A Sustainable Operations Proposal Framework for Improving the Healthcare Institution and Community Relationships," Springer Proceedings in Business and Economics, in: Adriana Leiras & Carlos Alberto González-Calderón & Irineu de Brito Junior & Sebastián Villa & Hugo (ed.), Operations Management for Social Good, chapter 0, pages 1143-1151, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-23816-2_113
    DOI: 10.1007/978-3-030-23816-2_113
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