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Techniques for Reuse in Business Process Modeling in Public Administration

In: Government 3.0 – Next Generation Government Technology Infrastructure and Services

Author

Listed:
  • Wassim Derguech

    (Insight Centre for Data Analytics, National University of Ireland)

  • Edward Curry

    (Insight Centre for Data Analytics, National University of Ireland)

  • Sami Bhiri

    (ISIMM, University of Monastir)

Abstract

As part of the Smart Cities movement, public administrations are constantly in need to create new and innovative public services. Innovative services can be derived from exiting best practices. Reuse is a key enabler for cost effective customization of their processes for delivering effective and timely services. The literature exhibits a wide variety of techniques that can be applied. This paper conducts an analysis of major reuse-oriented process modeling techniques with respect to available means of maintainability, user support, compression rate gained when storing process models as well as traceability of modeling decisions. Furthermore, we empirically evaluated the technique of configuration-based process modeling to validate its applicability in modeling municipal processes.

Suggested Citation

  • Wassim Derguech & Edward Curry & Sami Bhiri, 2017. "Techniques for Reuse in Business Process Modeling in Public Administration," Public Administration and Information Technology, in: Adegboyega Ojo & Jeremy Millard (ed.), Government 3.0 – Next Generation Government Technology Infrastructure and Services, pages 111-134, Springer.
    • Handle: RePEc:spr:paitcp:978-3-319-63743-3_5
    DOI: 10.1007/978-3-319-63743-3_5
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