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Exploring Civic Engagement on Public Displays

In: User-Centric Technology Design for Nonprofit and Civic Engagements

Author

Listed:
  • Simo Hosio

    (University of Oulu)

  • Jorge Goncalves

    (University of Oulu)

  • Vassilis Kostakos

    (University of Oulu)

  • Jukka Riekki

    (University of Oulu)

Abstract

As civic participation is declining in western societies, emerging technologies offer novel opportunities for outreach activities. This chapter presents a series of incremental studies of interactive public displays to inform and elicit feedback about a local renovation project, with emphasis on civic engagement. Two questions are explored: (1) how does the public use and appropriate this technology for civic engagement? and (2) how can the design of feedback mechanisms improve the collected feedback? We describe how users appropriated this technology beyond its original purpose and show that feedback mechanisms promoting rapid interaction or a sense of community lead to increased participation. Through our study we highlight factors to consider in designing future civic engagement applications for public displays.

Suggested Citation

  • Simo Hosio & Jorge Goncalves & Vassilis Kostakos & Jukka Riekki, 2014. "Exploring Civic Engagement on Public Displays," Public Administration and Information Technology, in: Saqib Saeed (ed.), User-Centric Technology Design for Nonprofit and Civic Engagements, edition 127, chapter 0, pages 91-111, Springer.
    • Handle: RePEc:spr:paitcp:978-3-319-05963-1_7
    DOI: 10.1007/978-3-319-05963-1_7
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