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A Science Base for Digital Governance—Why, What, and How

In: Scientific Foundations of Digital Governance and Transformation

Author

Listed:
  • Yannis Charalabidis

    (University of the Aegean)

  • Zoi Lachana

    (University of the Aegean)

  • Charalampos Alexopoulos

    (University of the Aegean)

Abstract

During the last decades, the evolution of information and communication technologies (ICTs) has offered new capabilities to citizens, businesses and administrations worldwide. Governmental units depend more and more on such new technologies, due to their tremendous potential to assist governments in implementing their mission, aiming at enhancing quality of life and promoting sustainable growth. In this course, Digital Governance has been recognized as a well-established application domain, studying the problems related to the needs of public sector organizations and proposing novel methods, frameworks and tools for enhancing service quality and enhancing the collaboration between administration and citizens. Although substantial progress has been made during the last two decades, the lack of scientific method in analysing situations, proposing solutions and applying them in a systematic way is evident, as still the majority of relevant projects and attempts usually fail to deliver on promise. The current chapter aims to contribute towards the establishment of a Science Base for Digital Governance and Transformation that can make such efforts more repeatable and predictable.

Suggested Citation

  • Yannis Charalabidis & Zoi Lachana & Charalampos Alexopoulos, 2022. "A Science Base for Digital Governance—Why, What, and How," Public Administration and Information Technology, in: Yannis Charalabidis & Leif Skiftenes Flak & Gabriela Viale Pereira (ed.), Scientific Foundations of Digital Governance and Transformation, pages 3-24, Springer.
    • Handle: RePEc:spr:paitcp:978-3-030-92945-9_1
    DOI: 10.1007/978-3-030-92945-9_1
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