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Exploring Effects of Patients’ Regulatory Focus on Their Compliance After Misdiagnosis

In: Liss 2022

Author

Listed:
  • Xinyi Lu

    (Zhejiang Gongshang University)

Abstract

Patients may not be able to correctly treat misdiagnosis, which may influence treatments. Patients with different regulatory focuses may view the misdiagnosis from different perspectives, so this study aims to explore the effects of patients’ regulatory focus on their compliance when there is a misdiagnosis, by establishing a research model. An online survey involving 345 valid responses was conducted to collect data, and partial least squares-structural equation modelling was adopted to analyze data and test hypotheses. Results indicate that after misdiagnosis, promotion focus had positive effects on patients’ trust in physicians and psychological safety, while had a negative effect on patients’ ego depletion. Prevention focus had positive effects on patients’ go depletion, and had negative effects on patients’ trust in physicians and psychological safety. Patients’ trust in physicians and psychological safety had positive effects on their compliance, but ego depletion had a negative effect on compliance. Findings suggest that: (1) hospitals and physicians should focus more on patients with a prevention focus; (2) physicians should recognize their mistakes accurately and make efforts to prove their professionalism to regain trust; (3) physicians can create a safe treatment environment to increase patients’ psychological safety, and help regulate patients to improve compliance.

Suggested Citation

  • Xinyi Lu, 2023. "Exploring Effects of Patients’ Regulatory Focus on Their Compliance After Misdiagnosis," Lecture Notes in Operations Research, in: Xiaopu Shang & Xiaowen Fu & Yixuan Ma & Daqing Gong & Juliang Zhang (ed.), Liss 2022, pages 17-29, Springer.
    • Handle: RePEc:spr:lnopch:978-981-99-2625-1_2
    DOI: 10.1007/978-981-99-2625-1_2
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