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Utilizing Enterprise Resource Planning in Decision-Making Processes

In: Innovation and Future of Enterprise Information Systems

Author

Listed:
  • Bahram Bahrami

    (Macquarie University)

  • Ernest Jordan

    (Macquarie University)

Abstract

This paper reports on findings from a research project investigating Enterprise Resource Planning (ERP) and its utilization on decision-making processes in Australian organizations. The focus of the study is to reveal if and how the vast amount of data, which is generated by ERP systems, could improve decision-making processes on strategic and tactical levels. The findings are based on data consists of information collected in two phases by semi-structured interviews and survey. Findings from two phases of data collection is used to build a System Dynamics model as an exploratory vehicle to verify findings and formulate practical scenarios to help managers utilizing enterprise systems for their more strategic benefits such as decision-making.

Suggested Citation

  • Bahram Bahrami & Ernest Jordan, 2013. "Utilizing Enterprise Resource Planning in Decision-Making Processes," Lecture Notes in Information Systems and Organization, in: Felix Piazolo & Michael Felderer (ed.), Innovation and Future of Enterprise Information Systems, edition 127, pages 153-168, Springer.
    • Handle: RePEc:spr:lnichp:978-3-642-37021-2_13
    DOI: 10.1007/978-3-642-37021-2_13
    as

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