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Exploring the Mental Load Associated with Switching Smartphone Operating Systems

In: Information Systems and Neuroscience

Author

Listed:
  • Tyron Booyzen

    (Kennesaw State University)

  • Aaron Marsh

    (Kennesaw State University)

  • Adriane B. Randolph

    (Kennesaw State University)

Abstract

The increasing importance of the smartphone industry has led many to debate which leading mobile platform, iOS or Android, is best. One of the central arguments is that perceived ease of use of the device should be the principle consideration. To measure this, one can reference Cognitive Load Theory and employ EEGs to register the mental load associated with completing common smartphone tasks such as making a call or navigating to a web page. The proposed study aims to evaluate the mental load associated with a set of tasks performed on a smartphone by a user who is unfamiliar with the operating system. It is our belief that this initial measure of mental load will act as a surrogate for which operating system embodies the idea of universal usability.

Suggested Citation

  • Tyron Booyzen & Aaron Marsh & Adriane B. Randolph, 2017. "Exploring the Mental Load Associated with Switching Smartphone Operating Systems," Lecture Notes in Information Systems and Organization, in: Fred D. Davis & René Riedl & Jan vom Brocke & Pierre-Majorique Léger & Adriane B. Randolph (ed.), Information Systems and Neuroscience, pages 67-71, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-41402-7_9
    DOI: 10.1007/978-3-319-41402-7_9
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