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A Refined Examination of Worker Age and Stress: Explaining How, and Why, Older Workers Are Especially Techno-Stressed in the Interruption Age

In: Information Systems and Neuroscience

Author

Listed:
  • Stefan Tams

    (HEC Montréal)

Abstract

The workforce is aging rapidly, with the number of older workers increasing sharply (older being defined as 60 and over). At the same time, interruptions mediated by modern information technologies are proliferating in organizations. These interruptions include email notifications and instant messages, amongst others, which have been shown to have hazardous consequences for employees in terms of stress. Older workers might be especially affected by these interruptions, implying major problems for this fast-growing user group with regard to their well-being and work performance. The present study tests a research model suggesting that older workers experience more interruption-based technostress than their younger counterparts because of differences in inhibitory control between older and younger adults. In doing so, this study answers recent calls for examining age as a substantive variable in IS research, and it contributes to the literature on technostress by showing how technostress affects different user groups to different extents.

Suggested Citation

  • Stefan Tams, 2017. "A Refined Examination of Worker Age and Stress: Explaining How, and Why, Older Workers Are Especially Techno-Stressed in the Interruption Age," Lecture Notes in Information Systems and Organization, in: Fred D. Davis & René Riedl & Jan vom Brocke & Pierre-Majorique Léger & Adriane B. Randolph (ed.), Information Systems and Neuroscience, pages 175-183, Springer.
  • Handle: RePEc:spr:lnichp:978-3-319-41402-7_22
    DOI: 10.1007/978-3-319-41402-7_22
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    Cited by:

    1. Carla Estrada-Muñoz & Dante Castillo & Alejandro Vega-Muñoz & Joan Boada-Grau, 2020. "Teacher Technostress in the Chilean School System," IJERPH, MDPI, vol. 17(15), pages 1-17, July.
    2. Nathalie Hauk & Anja S Göritz & Stefan Krumm, 2019. "The mediating role of coping behavior on the age-technostress relationship: A longitudinal multilevel mediation model," PLOS ONE, Public Library of Science, vol. 14(3), pages 1-22, March.

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