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Understanding Digital Inequality: Studying the Use of Mobile Business Supporting Features in China

In: Transforming Healthcare Through Information Systems

Author

Listed:
  • Shang Gao

    (Norwegian University of Science and Technology)

  • Xuemei Zhang

    (Zhongnan University of Economics and Law)

Abstract

Today, the Internet has become an essential part of peoples’ daily lives. With the advance of Internet technology, the phenomenon of digital inequality has received substantial attention. This study extended research on digital inequality to the field of mobile business. The paper aimed to understand the impact of digital inequality in the use of mobile business supporting features in China. To address this, an empirical study with 258 subjects was carried out. The results indicated that perceived ease of use had a significant positive effect on the use of mobile business supporting features, while perceived risk had a significant negative effect on the use of mobile business supporting features. Furthermore, this study also revealed that socio-economically disadvantaged individuals were more likely to be influenced by perceived risks, while socio-economically advantaged individuals were more likely to be influenced by the utilitarian motivations.

Suggested Citation

  • Shang Gao & Xuemei Zhang, 2016. "Understanding Digital Inequality: Studying the Use of Mobile Business Supporting Features in China," Lecture Notes in Information Systems and Organization, in: Doug Vogel & Xitong Guo & Henry Linger & Chris Barry & Michael Lang & Christoph Schneider (ed.), Transforming Healthcare Through Information Systems, edition 1, pages 199-213, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-30133-4_14
    DOI: 10.1007/978-3-319-30133-4_14
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