IDEAS home Printed from https://ideas.repec.org/h/spr/lnichp/978-3-319-09450-2_7.html
   My bibliography  Save this book chapter

The Impact of Online Social Networks on Decision Support Systems

In: From Information to Smart Society

Author

Listed:
  • Francisco Antunes

    (Beira Interior University
    INESCC – Computer and Systems Engineering Institute of Coimbra)

  • João Paulo Costa

    (INESCC – Computer and Systems Engineering Institute of Coimbra
    Coimbra University)

Abstract

Previous research on this matter had already determined that many concepts are encompassed by both online social networking and decision support systems research. Due to the large number of concepts and using clustering techniques, we were able to determine four concept clusters, namely: the technical infrastructure, online communities, network analysis and knowledge management. Then, we intended to gain further knowledge on how those concepts influenced DSS related research and the contribution of each cluster to the support of the phases of decision-making process. We also wanted to perceive the interconnections among the concept clusters themselves, for which we used structural equation modeling techniques. The obtained results evidence that not only online social networks are being used as a technical infrastructure to support the three decision making phases and to support knowledge management and online communities, but also that the other clusters only regard the intelligence phase of the decision process.

Suggested Citation

  • Francisco Antunes & João Paulo Costa, 2015. "The Impact of Online Social Networks on Decision Support Systems," Lecture Notes in Information Systems and Organization, in: Lapo Mola & Ferdinando Pennarola & Stefano Za (ed.), From Information to Smart Society, edition 127, pages 75-85, Springer.
  • Handle: RePEc:spr:lnichp:978-3-319-09450-2_7
    DOI: 10.1007/978-3-319-09450-2_7
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:lnichp:978-3-319-09450-2_7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.