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Overcoming the Digital Divide in Europe: Let’s Learn from Emerging Countries!

In: From Information to Smart Society

Author

Listed:
  • Giuliana Vitiello

    (University of Salerno)

  • Monica Sebillo

    (University of Salerno)

  • Genoveffa Tortora

    (University of Salerno)

  • Pasquale Giovanni

    (University of Salerno)

  • Athula Ginige

    (University of Western Sydney)

Abstract

During the last decades Europe has witnessed a societal progress supported by the adoption of information technology in daily activities. Yet, 30 % of Europeans have never used the Internet and lack digital skills to perform tasks which are expected to be carried out online. Bridging that gap is one of the key goals of the European Research and Innovation programme, Horizon 2020 (H2020). Many developing countries are fighting against digital divide adopting successful strategies that rely on the use of mobile technology and smartphones to improve people’s quality of life. In this paper we suggest that similar strategies could be profitably adopted in European countries to capture the 30 % portion of illiterates. We therefore propose a community-oriented mobile interaction design methodology to enhance digital literacy and inclusion in Europe, starting from a deep understanding of target users and of their needs.

Suggested Citation

  • Giuliana Vitiello & Monica Sebillo & Genoveffa Tortora & Pasquale Giovanni & Athula Ginige, 2015. "Overcoming the Digital Divide in Europe: Let’s Learn from Emerging Countries!," Lecture Notes in Information Systems and Organization, in: Lapo Mola & Ferdinando Pennarola & Stefano Za (ed.), From Information to Smart Society, edition 127, pages 209-220, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-09450-2_18
    DOI: 10.1007/978-3-319-09450-2_18
    as

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