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The Role of IS in Performance Management: The Case of an Italian Public University

In: Information Systems, Management, Organization and Control

Author

Listed:
  • Riccardo Mercurio

    (Università degli Studi di Napoli Federico II)

  • Ernesto Nito

    (Università Magna Græcia di Catanzaro)

  • Mario Pezzillo Iacono

    (Seconda Università di Napoli)

  • Vincenza Esposito

    (Università degli Studi del Sannio)

  • Lucia Silvestri

    (Università degli Studi del Sannio)

Abstract

The article investigates the relationship between Performance Management Systems (PMS) and IS in a single Italian Public University, starting from the gap that exists between what is declared in University policy statements—ostensibly oriented towards empowerment—and what is actually implemented by public managers. We are particularly interested in understanding how ICT could support PMS in the control process. In our empirical analysis we observed that the role of IS depends on the strategy adopted in planning and implementing the PMS.

Suggested Citation

  • Riccardo Mercurio & Ernesto Nito & Mario Pezzillo Iacono & Vincenza Esposito & Lucia Silvestri, 2014. "The Role of IS in Performance Management: The Case of an Italian Public University," Lecture Notes in Information Systems and Organization, in: Daniela Baglieri & Concetta Metallo & Cecilia Rossignoli & Mario Pezzillo Iacono (ed.), Information Systems, Management, Organization and Control, edition 127, pages 13-27, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07905-9_2
    DOI: 10.1007/978-3-319-07905-9_2
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    Cited by:

    1. Franco Rubino & Pina Puntillo & Stefania Veltri, 2017. "Il ruolo dei manager universitari in un?ottica di performance integrata. Analisi di un caso studio," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(3), pages 95-122.

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