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Public Sector Performance Management: Evaluating the Organisational Outcome of a Business Intelligence Based Budget Information System in the Context of a Federal Ministry

In: Novel Methods and Technologies for Enterprise Information Systems

Author

Listed:
  • Philipp Otto

    (Federal Ministry of Science and Research)

  • Norbert Schlager-Weidinger

    (IVM Institut für Verwaltungsmanagement GmbH)

Abstract

The implementation of Business Intelligence (BI) systems is often seen primarily from the technical point of view. The target outcome often only comprises reports and performance indicators, without considering organisational impacts. This case study has the aim to expose the additional value of implementing a BI-system by considering technical and organisational structures in the present as well as future implications. The implementation of a Business Intelligence based budget information system in Austria’s Federal Ministry of Science and Research induced, beside the technical results, an organisational change of budget planning and controlling as well as a new way of thinking was introduced.

Suggested Citation

  • Philipp Otto & Norbert Schlager-Weidinger, 2014. "Public Sector Performance Management: Evaluating the Organisational Outcome of a Business Intelligence Based Budget Information System in the Context of a Federal Ministry," Lecture Notes in Information Systems and Organization, in: Felix Piazolo & Michael Felderer (ed.), Novel Methods and Technologies for Enterprise Information Systems, edition 127, pages 263-271, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07055-1_21
    DOI: 10.1007/978-3-319-07055-1_21
    as

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