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Weaving Social Software Features into Enterprise Resource Planning Systems

In: Novel Methods and Technologies for Enterprise Information Systems

Author

Listed:
  • Dirk Draheim

    (University of Mannheim)

  • Michael Felderer

    (University of Innsbruck)

  • Viktor Pekar

    (University of Innsbruck)

Abstract

In this paper we present the Social Weaver platform that enables end users to weave snippets of social software features into the workflows of existing enterprise applications. We discuss the underlying vision from a technological viewpoint, i.e., an end-user development viewpoint, and an organizational viewpoint which is about a certain ubiquitous understanding of enterprise application integration. We present the system’s requirements, architecture and realization. The concrete platform is based on the standard web technology stack, which makes sense because the web is the current natural host for enterprise applications, at least for new ones. However, the approach presented in this article is technological-independent with the concrete platform as a concrete instance proving the approach as doable. Conceptually, the realized platform is a key to analyze the current situation and possible future of today’s enterprise application landscapes which oscillate between emerging social software metaphors and an ever increasing degree of process automation found in today’s organizations.

Suggested Citation

  • Dirk Draheim & Michael Felderer & Viktor Pekar, 2014. "Weaving Social Software Features into Enterprise Resource Planning Systems," Lecture Notes in Information Systems and Organization, in: Felix Piazolo & Michael Felderer (ed.), Novel Methods and Technologies for Enterprise Information Systems, edition 127, pages 223-237, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07055-1_18
    DOI: 10.1007/978-3-319-07055-1_18
    as

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