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EmergenSYS: Mobile Technologies as Support for Emergency Management

In: Smart Organizations and Smart Artifacts

Author

Listed:
  • Teresa Onorati

    (Universidad Carlos III de Madrid)

  • Ignacio Aedo

    (Universidad Carlos III de Madrid)

  • Marco Romano

    (Universidad Carlos III de Madrid)

  • Paloma Díaz

    (Universidad Carlos III de Madrid)

Abstract

Emergency response is a critical phase of the Emergency Management (EM) process. EM operators have to deal with several difficulties such as easily communicating with victims and witness and retrieving information as accurate as possible. The emergency response can be defined as the result of the negotiation between common citizens and EM operators. Information technologies and particularly the web 2.0 open up new possibilities for integrating citizens’ knowledge in the EM process. This approach not only can improve the capacity of local agencies to respond to unexpected events but also will contribute to build resilient communities aware of risks and able to mobilize their social capital to cope with disasters. In this paper we present a set of mobile tools designed to support the negotiation between common citizens and EM operators. Such tools can guide citizens in gathering effective information and keeping them informed with personalized information about the emergency.

Suggested Citation

  • Teresa Onorati & Ignacio Aedo & Marco Romano & Paloma Díaz, 2014. "EmergenSYS: Mobile Technologies as Support for Emergency Management," Lecture Notes in Information Systems and Organization, in: Leonardo Caporarello & Beniamino Di Martino & Marcello Martinez (ed.), Smart Organizations and Smart Artifacts, edition 127, pages 37-45, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07040-7_5
    DOI: 10.1007/978-3-319-07040-7_5
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    Cited by:

    1. Paloma Díaz & John M. Carroll & Ignacio Aedo, 2016. "Coproduction as an Approach to Technology-Mediated Citizen Participation in Emergency Management," Future Internet, MDPI, vol. 8(3), pages 1-16, August.

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