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Engaging “New Users” into Design Activities: The TERENCE Experience with Children

In: Smart Organizations and Smart Artifacts

Author

Listed:
  • Tania Mascio

    (Università degli Studi dell’Aquila)

  • Rosella Gennari

    (Libera Università di Bolzano)

  • Alessandra Melonio

    (Libera Università di Bolzano)

  • Laura Tarantino

    (Università degli Studi dell’Aquila)

Abstract

The diffusion of digital technology is bringing new types of users “into the market”, like children, elderly people, or technology illiterate people. Designers and researchers have to face new design challenges having at disposal a lighter and less structured body of knowledge about characteristics and demands of these users, and even consolidated design methods may prove to be inefficient. With respect to these issues, and more specifically with focus on data gathering techniques, in this paper we discuss the experience of the TERENCE project, aimed at developing a technology enhanced learning system for improving text comprehension in children 7–11 years old. In particular, our experience suggests extending the repertoire of inquiry techniques with methods shaped and informed by gamefulness phenomena.

Suggested Citation

  • Tania Mascio & Rosella Gennari & Alessandra Melonio & Laura Tarantino, 2014. "Engaging “New Users” into Design Activities: The TERENCE Experience with Children," Lecture Notes in Information Systems and Organization, in: Leonardo Caporarello & Beniamino Di Martino & Marcello Martinez (ed.), Smart Organizations and Smart Artifacts, edition 127, pages 241-250, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07040-7_23
    DOI: 10.1007/978-3-319-07040-7_23
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