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Socio-Technical Toolbox for Business Analysis in Practice

In: Smart Organizations and Smart Artifacts

Author

Listed:
  • Peter Bednar

    (University of Portsmouth)

  • Moufida Sadok

    (Higher Institute of Technological Studies in Communications in Tunis)

  • Vasilena Shiderova

    (Technical University of Sofia)

Abstract

Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies’ understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.

Suggested Citation

  • Peter Bednar & Moufida Sadok & Vasilena Shiderova, 2014. "Socio-Technical Toolbox for Business Analysis in Practice," Lecture Notes in Information Systems and Organization, in: Leonardo Caporarello & Beniamino Di Martino & Marcello Martinez (ed.), Smart Organizations and Smart Artifacts, edition 127, pages 219-227, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07040-7_21
    DOI: 10.1007/978-3-319-07040-7_21
    as

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