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User Acceptance of Business Information Systems and their Influence on Organizational Performance

In: Navigating Digital Transformation

Author

Listed:
  • Janick Thomas Bieli

    (University of St.Gallen)

  • Stephan Aier

    (University of St.Gallen)

Abstract

In the past, great efforts have been made in the field of business information systems acceptance and usage to better understand, which parameters influence the acceptance and use. However, often those studies remain on the individual level of analysis. In the paper at hand, we extent existing research to the organizational level and allow for an analysis over time employing data from an agent-based simulation model. We find that the environmental complexity negatively affects acceptance and usage of business information systems, which eventually leads to a decreased organizational performance. This has implications for the management of business information systems in changing environments.

Suggested Citation

  • Janick Thomas Bieli & Stephan Aier, 2024. "User Acceptance of Business Information Systems and their Influence on Organizational Performance," Lecture Notes in Information Systems and Organization, in: Rocco Agrifoglio & Alessandra Lazazzara & Stefano Za (ed.), Navigating Digital Transformation, pages 75-93, Springer.
    • Handle: RePEc:spr:lnichp:978-3-031-76970-2_6
    DOI: 10.1007/978-3-031-76970-2_6
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