IDEAS home Printed from https://ideas.repec.org/h/spr/lnichp/978-3-031-52120-1_10.html
   My bibliography  Save this book chapter

Digitalize Thy Place: Benefits and Challenges in the Development of Smart Destinations

In: Technologies for Digital Transformation

Author

Listed:
  • Sara Nicoletti

    (University of Milano-Bicocca)

  • Francesca Capo

    (University of Milano-Bicocca)

  • Lorena Maria D’Agostino

    (University of Milano-Bicocca)

Abstract

Digital transformation is affecting companies worldwide, with effects on different industries. In this paper we focus on the tourism sector, and investigate how firms and related territories may leverage digital transformation and which challenges they may face in adopting digital solutions. To do so, we rely on a qualitative approach and performed ten interviews to different actors in the field to examine the adoption of an innovative online hospitality data intelligence platform, called HBenchmark, and how it can promote the development of the tourist destination of Livigno and its territory Valtellina. Our findings point to two main dimensions, related to both the benefits and challenges in the development of smart destinations, and offer contributions to literature about digital transformation and smart destinations while providing implications for public actors and managers.

Suggested Citation

  • Sara Nicoletti & Francesca Capo & Lorena Maria D’Agostino, 2024. "Digitalize Thy Place: Benefits and Challenges in the Development of Smart Destinations," Lecture Notes in Information Systems and Organization, in: Alessio Maria Braccini & Jessie Pallud & Ferdinando Pennarola (ed.), Technologies for Digital Transformation, pages 167-184, Springer.
    • Handle: RePEc:spr:lnichp:978-3-031-52120-1_10
    DOI: 10.1007/978-3-031-52120-1_10
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:lnichp:978-3-031-52120-1_10. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.