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“Overloading” Cognitive (Work)Load: What Are We Really Measuring?

In: Information Systems and Neuroscience

Author

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  • Jacek Gwizdka

    (University of Texas at Austin)

Abstract

Cognitive load is one of the most studied constructs in NeuroIS [1]. Not surprisingly, we have identified 27 papers presented at NeuroIS retreats between 2012 and 2020 which included measurement of cognitive load or related constructs. This paper reviews terminology used to refer to cognitive load, mental workload and its variations, as well as their operationalizations and measurements. All 27 papers employed physiological NeuroIS measures, while six of them additionally used subjective self-ratings. The wide range of measurements prompts us to question if we are measuring the same construct. We provide an overview and a summary of cognitive load terminology and measurement used in these 27 papers and conclude with recommendations for future research.

Suggested Citation

  • Jacek Gwizdka, 2021. "“Overloading” Cognitive (Work)Load: What Are We Really Measuring?," Lecture Notes in Information Systems and Organization, in: Fred D. Davis & René Riedl & Jan vom Brocke & Pierre-Majorique Léger & Adriane B. Randolph & Gernot (ed.), Information Systems and Neuroscience, pages 77-89, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-88900-5_9
    DOI: 10.1007/978-3-030-88900-5_9
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