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Don’t Want It Anymore? Resilience as a Shield Against Social Media-Induced Overloads

In: Innovation Through Information Systems

Author

Listed:
  • Alena Bermes

    (Heinrich Heine University Düsseldorf)

  • Clara-Lea Gromek

    (Heinrich Heine University Düsseldorf)

Abstract

Social media have become part of millions of users’ everyday life, leading to the proliferation of the daily stressors associated with them, particularly social media-induced overloads. Therefore, understanding the individual characteristics that enable users to resist such stress factors and ultimately buffer negative follow-up effects, such as exhaustion and discontinuance behavior, is important for researchers and practitioners. Grounded in psychological resilience theory, we examine if a user’s resilience (one’s ability to bounce back) has the power to mitigate the effects of this critical chain of influence by inhibiting the stressors. Structural equation modelling on survey data from 194 social network users confirms that resilience decreases perceived information and social overload. We also find that self-efficacy is a protective factor leading to resilience. Therein, this short paper raises awareness on resilience’s function as a shield against the adverse effects of social media and provides a comprehensive outlook for future research.

Suggested Citation

  • Alena Bermes & Clara-Lea Gromek, 2021. "Don’t Want It Anymore? Resilience as a Shield Against Social Media-Induced Overloads," Lecture Notes in Information Systems and Organization, in: Frederik Ahlemann & Reinhard Schütte & Stefan Stieglitz (ed.), Innovation Through Information Systems, pages 451-458, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-86797-3_30
    DOI: 10.1007/978-3-030-86797-3_30
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    Cited by:

    1. Bermes, Alena, 2021. "Information overload and fake news sharing: A transactional stress perspective exploring the mitigating role of consumers’ resilience during COVID-19," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).

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