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Requirements for Relief Distribution Decision-Making in Humanitarian Logistics

In: Advances in Information Systems Development

Author

Listed:
  • Mohammad Tafiqur Rahman

    (University of Agder)

  • Tim A. Majchrzak

    (University of Agder)

Abstract

Making efficient and effective decisions in the chaotic environment of humanitarian relief distribution (HRD) is challenging. Decision-makers need to concentrate on numerous decision factors categorized into decision objectives, variables, and constraints. Recent HRD literature focuses on optimizing procedures while neglecting the quantification of essential requirements (decision factors) for information systems to provide decision-making support. In this article, we address this gap by accumulating affecting decision factors from both literature and practice. We investigated the practical implications of these factors in HRD decision-making by measuring the preferences of a Delphi panel consisting of 23 humanitarian experts. The results from our study emphasize the importance of the decision factors in the proposed process model for HRD in a large-scale sudden onset. Our work provides researchers not only with a comprehensive set of practically feasible decision factors in HRD but also with an understanding of their influences and correlations.

Suggested Citation

  • Mohammad Tafiqur Rahman & Tim A. Majchrzak, 2020. "Requirements for Relief Distribution Decision-Making in Humanitarian Logistics," Lecture Notes in Information Systems and Organization, in: Alena Siarheyeva & Chris Barry & Michael Lang & Henry Linger & Christoph Schneider (ed.), Advances in Information Systems Development, pages 93-112, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-49644-9_6
    DOI: 10.1007/978-3-030-49644-9_6
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