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Social and Ethical Shifts in the Digital Age: Digital Technologies for Governing or Digital Technologies that Govern?

In: Digital Transformation and Human Behavior

Author

Listed:
  • Paolo Depaoli

    (Sapienza University of Rome)

  • Maddalena Sorrentino

    (University of Milan)

  • Marco Marco

    (International Telematic University Uninettuno)

Abstract

Organizational efficiency and economic development has benefited significantly from the ubiquitous nature of information technology in today’s governmental machinery and in society, but what of its serious implications at the macro and micro level? The argument of the paper is that technology-driven social changes require—and facilitate—a policy response. Exploring the wider implications of ICT used by governments through the lenses of two analytical frameworks (i.e., the ‘tools of government approach’ and the ‘data-driven agency approach’) elaborated in two seminal books allows us to formulate a number of information policy recommendations for contemporary decision makers seeking viable solutions to ethical concerns. The conceptual discussion aims to spur an early and pro-active engagement with the social impacts of technology.

Suggested Citation

  • Paolo Depaoli & Maddalena Sorrentino & Marco Marco, 2021. "Social and Ethical Shifts in the Digital Age: Digital Technologies for Governing or Digital Technologies that Govern?," Lecture Notes in Information Systems and Organization, in: Concetta Metallo & Maria Ferrara & Alessandra Lazazzara & Stefano Za (ed.), Digital Transformation and Human Behavior, pages 315-327, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-47539-0_21
    DOI: 10.1007/978-3-030-47539-0_21
    as

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