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E-business and Circular Supply Chains: Increased Business Opportunities by IT-based Customer Oriented Return-flow Management

In: Distribution Logistics

Author

Listed:
  • Harold Krikke

    (affiliated to Tilburg University)

  • Jo A. E. E. Nunen

    (Erasmus University Rotterdam)

  • Rob Zuidwijk

    (Erasmus University Rotterdam)

  • Roelof Kuik

    (Erasmus University Rotterdam)

Abstract

This paper deals with the application of information technology (IT) in circular supply chains (CSCs). We consider information on the installed base critical, and present an illustrative example. Next we discuss a framework of different kinds of value contained in a return, and IT-applications useful in supporting its recovery or neutralisation in case of negative externalities. Also we show which kind of CSC is needed for which kind of return. We illustrate our work by three real life case studies

Suggested Citation

  • Harold Krikke & Jo A. E. E. Nunen & Rob Zuidwijk & Roelof Kuik, 2005. "E-business and Circular Supply Chains: Increased Business Opportunities by IT-based Customer Oriented Return-flow Management," Lecture Notes in Economics and Mathematical Systems, in: Bernhard Fleischmann & Andreas Klose (ed.), Distribution Logistics, pages 221-239, Springer.
    • Handle: RePEc:spr:lnechp:978-3-642-17020-1_12
    DOI: 10.1007/978-3-642-17020-1_12
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