IDEAS home Printed from https://ideas.repec.org/h/spr/isochp/978-3-319-24418-1_2.html
   My bibliography  Save this book chapter

Modeling Approaches and Metrics to Evaluate Nonprofit Operations

In: Advances in Managing Humanitarian Operations

Author

Listed:
  • Gemma Berenguer

    (Purdue University)

Abstract

The Operations Research and Management Science (OR/MS) community is paying increasing attention to the analysis of nonprofit practices, which can significantly differ from for-profit ones. While profit is one of the most widely used performance metrics in for-profit settings, it is not appropriate for nonprofit operations. We start the chapter by suggesting a number of theoretical models that could represent nonprofit operations. Next, we present some strategies used by organizations to align the incentives and objectives of different decision makers participating in the same nonprofit operation. The bulk of the chapter is devoted to bringing to the attention of the humanitarian operations community different candidate metrics valid for measuring nonprofit performance. These metrics are not necessarily unique to nonprofit operations but are used by practitioners and scholars in a large variety of nonprofit situations.

Suggested Citation

  • Gemma Berenguer, 2016. "Modeling Approaches and Metrics to Evaluate Nonprofit Operations," International Series in Operations Research & Management Science, in: Christopher W. Zobel & Nezih Altay & Mark P. Haselkorn (ed.), Advances in Managing Humanitarian Operations, chapter 2, pages 9-31, Springer.
    • Handle: RePEc:spr:isochp:978-3-319-24418-1_2
    DOI: 10.1007/978-3-319-24418-1_2
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Davis, Lauren B. & Jiang, Steven X. & Morgan, Shona D. & Nuamah, Isaac A. & Terry, Jessica R., 2016. "Analysis and prediction of food donation behavior for a domestic hunger relief organization," International Journal of Production Economics, Elsevier, vol. 182(C), pages 26-37.
    2. Park, Chong Hyun & Lim, Heejong, 2021. "A parametric approach to integer linear fractional programming: Newton’s and Hybrid-Newton methods for an optimal road maintenance problem," European Journal of Operational Research, Elsevier, vol. 289(3), pages 1030-1039.
    3. Chong Hyun Park & Gemma Berenguer, 2020. "Supply Constrained Location‐Distribution in Not‐for‐Profit Settings," Production and Operations Management, Production and Operations Management Society, vol. 29(11), pages 2461-2483, November.
    4. Gemma Berenguer & Zuo-Jun (Max) Shen, 2020. "OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 888-905, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:isochp:978-3-319-24418-1_2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.