IDEAS home Printed from https://ideas.repec.org/h/spr/isochp/978-3-319-00669-7_12.html
   My bibliography  Save this book chapter

The Alignment Among Competitive Strategy, Operations Improvement Priorities and Manufacturing and Logistics Performance Measurement Systems. Evidence from a Case-Based Study

In: Models and Methods in Economics and Management Science

Author

Listed:
  • Valeria Belvedere

    (Bocconi University and SDA Bocconi School of Management)

  • Francesco Gallmann

    (Operations and Technology Management Department)

Abstract

Several contributions claim that the manufacturing and logistics performance measurement system (PMS) should be designed according to a principle of alignment between the competitive strategy and the operations strategy. This paper aims at verifying whether PMS of manufacturing plants are actually designed and used as stated in the academic literature. After a review of the most influential literature on this topic, we discuss the empirical findings of a qualitative study conducted through a case-based methodology. The findings highlight that, although operations managers of the observed plants state that they are committed to the improvement of the manufacturing and logistics performances more relevant in the client’s perspective, there is a misalignment between the improvement priorities and the functional PMS of their plants. Such phenomenon depends on two factors: a perception of operations managers about their responsibility on specific performances; the availability of technologies, managerial tools and practices suitable for improving specific performances.

Suggested Citation

  • Valeria Belvedere & Francesco Gallmann, 2014. "The Alignment Among Competitive Strategy, Operations Improvement Priorities and Manufacturing and Logistics Performance Measurement Systems. Evidence from a Case-Based Study," International Series in Operations Research & Management Science, in: Fouad El Ouardighi & Konstantin Kogan (ed.), Models and Methods in Economics and Management Science, edition 127, pages 221-241, Springer.
    • Handle: RePEc:spr:isochp:978-3-319-00669-7_12
    DOI: 10.1007/978-3-319-00669-7_12
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:isochp:978-3-319-00669-7_12. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.