IDEAS home Printed from https://ideas.repec.org/h/spr/isochp/978-1-4614-5885-2_15.html
   My bibliography  Save this book chapter

Models and Methods for Improving Patient Access

In: Handbook of Healthcare Operations Management

Author

Listed:
  • Jonathan Patrick

    (University of Ottawa)

  • Anisa Aubin

    (University of Ottawa)

Abstract

This chapter provides an overview of the work that has been done to date in the operations research community to improve patient access. Broadly speaking methods for improving patient access can be broken into the management of “within day” scheduling (determining start times for a sequence of n appointments) and “advanced scheduling” (determining the optimal number of days to book in advance). We provide an overview of the research to date in both streams focusing on the variety of applications that have been explored and the methodologies that have been applied. We present policy implications based on current research as well as the gaps in research that point to where additional work remains to be done.

Suggested Citation

  • Jonathan Patrick & Anisa Aubin, 2013. "Models and Methods for Improving Patient Access," International Series in Operations Research & Management Science, in: Brian T. Denton (ed.), Handbook of Healthcare Operations Management, edition 127, chapter 0, pages 403-420, Springer.
    • Handle: RePEc:spr:isochp:978-1-4614-5885-2_15
    DOI: 10.1007/978-1-4614-5885-2_15
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jin Qi, 2017. "Mitigating Delays and Unfairness in Appointment Systems," Management Science, INFORMS, vol. 63(2), pages 566-583, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:isochp:978-1-4614-5885-2_15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.