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Operations Management in Community-Based Nonprofit Organizations

In: Community-Based Operations Research

Author

Listed:
  • Natalie A. Privett

    (Zaragoza Logistics Center)

Abstract

Addressing the needs of underrepresented, underserved, and vulnerable populations at a local level is the central goal of many charitable nonprofit organizations, and is thus naturally intertwined with community-based operations research. Through promoting and creating positive change, such nonprofits play an integral role in their communities and affect individual lives. However, the research literature addressing nonprofit operations is limited. The purpose of this chapter is to introduce to the operations research/operations management audience the modeling and policy issues of nonprofit organizations, using the fundamental metaphor of the supply chain. As the supply-side (inputs), production, and demand-side (consumers, beneficiaries, etc.) are uncoupled, we review relevant operations research and nonprofit studies (social science) literature and identify potential future research in each area. This surveys primary contribution is cross-disciplinary understanding to support innovative theory-building, modeling, and solution development for nonprofit organizations and community-based operations research.

Suggested Citation

  • Natalie A. Privett, 2012. "Operations Management in Community-Based Nonprofit Organizations," International Series in Operations Research & Management Science, in: Michael P. Johnson (ed.), Community-Based Operations Research, chapter 0, pages 67-95, Springer.
    • Handle: RePEc:spr:isochp:978-1-4614-0806-2_3
    DOI: 10.1007/978-1-4614-0806-2_3
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    Cited by:

    1. Killemsetty, Namesh & Johnson, Michael & Patel, Amit, 2022. "Understanding housing preferences of slum dwellers in India: A community-based operations research approach," European Journal of Operational Research, Elsevier, vol. 298(2), pages 699-713.
    2. Gemma Berenguer & Zuo-Jun (Max) Shen, 2020. "OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 888-905, September.
    3. Tavella, Elena & Papadopoulos, Thanos, 2017. "Applying OR to problem situations within community organisations: A case in a Danish non-profit, member-driven food cooperative," European Journal of Operational Research, Elsevier, vol. 258(2), pages 726-742.

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