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FCC Regulation of the Video Navigation Device Industry: A Benefit-Cost Analysis Using a Dynamic Kano Concept

In: Technology Development

Author

Listed:
  • Jay Justice

    (Intel Corp.)

Abstract

In the 2010 National Broadband Plan, the FCC recommended a new regulatory course for video navigation devices to replace the ineffective CableCARD regime. The vertically integrated nature of these consumer devices has dampened the progress of innovation and specifications for which consumers should come to expect. This paper frames the features and specifications of video navigation devices in a dynamic Kano concept that qualitatively estimates customer demands before and after regulation. Through an integrated benefit-cost model, industry analysts can quantitatively gauge whether society will benefit from further FCC orders, or if these actions simply drive up the rates and complexity for consumer access.

Suggested Citation

  • Jay Justice, 2014. "FCC Regulation of the Video Navigation Device Industry: A Benefit-Cost Analysis Using a Dynamic Kano Concept," Innovation, Technology, and Knowledge Management, in: Tugrul U. Daim & Ramin Neshati & Russell Watt & James Eastham (ed.), Technology Development, edition 127, chapter 0, pages 73-90, Springer.
    • Handle: RePEc:spr:innchp:978-3-319-05651-7_4
    DOI: 10.1007/978-3-319-05651-7_4
    as

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