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The Scope and Evolution of Business Process Management

In: Handbook on Business Process Management 1

Author

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  • Paul Harmon

    (Business Process Trends)

Abstract

Business Process Management describes a broad movement toward improving how business people think about and manage their businesses. There are many different approaches to business process change and this article explores the three most important approaches. The oldest tradition is work simplification and quality control which is currently represented by Six Sigma and Lean. A second tradition is a management tradition driven by teachers and consultants like Porter, Rummler and Hammer. The third tradition is driven by Information Technologists and focuses on process automation of all kinds. Each tradition has its heroes and its own vocabulary and each emphasizes some practices over others. There is a growing emphasis on combining the various traditions in a comprehensive approach.

Suggested Citation

  • Paul Harmon, 2015. "The Scope and Evolution of Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, edition 2, pages 37-80, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-45100-3_3
    DOI: 10.1007/978-3-642-45100-3_3
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    Citations

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    Cited by:

    1. Dries Couckuyt & Amy Van Looy, 2019. "Green BPM as a Business-Oriented Discipline: A Systematic Mapping Study and Research Agenda," Sustainability, MDPI, vol. 11(15), pages 1-22, August.
    2. Brocke, Jan vom & Zelt, Sarah & Schmiedel, Theresa, 2016. "On the role of context in business process management," International Journal of Information Management, Elsevier, vol. 36(3), pages 486-495.
    3. Maha Syed Ibrahim & Aamer Hanif & Faheem Qaisar Jamal & Ali Ahsan, 2019. "Towards successful business process improvement – An extension of change acceleration process model," PLOS ONE, Public Library of Science, vol. 14(11), pages 1-20, November.
    4. Diana COZMIUC, 2020. "Integrated Supply Chain Management Process Benchmarks For Global Business Services In Romania," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 101-119, November.
    5. Andreas Fritsch & Johanna von Hammerstein & Clemens Schreiber & Stefanie Betz & Andreas Oberweis, 2022. "Pathways to Greener Pastures: Research Opportunities to Integrate Life Cycle Assessment and Sustainable Business Process Management Based on a Systematic Tertiary Literature Review," Sustainability, MDPI, vol. 14(18), pages 1-20, September.
    6. Vesna Bosilj Vuksic & Ljiljana Brkic & Katarina Tomicic-Pupek, 2018. "Understanding the Success Factors in Adopting Business Process Management Software: Case Studies," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 16(2), pages 194-215.

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