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Evaluation of Decision Support Systems

In: Handbook on Decision Support Systems 2

Author

Listed:
  • Cheul Rhee

    (State University of New York)

  • H. Raghav Rao

    (State University of New York)

Abstract

While the importance of evaluation in DSS is widely accepted, it has been rarely discussed due to the disparity between the interests of scholars and of practitioners. In this chapter, evaluation tools are schematized from a practitioners’ point of view. That is, practitioners might be able to choose appropriate evaluating methods for their own purposes and circumstances using the following guidelines.

Suggested Citation

  • Cheul Rhee & H. Raghav Rao, 2008. "Evaluation of Decision Support Systems," International Handbooks on Information Systems, in: Handbook on Decision Support Systems 2, chapter 51, pages 313-327, Springer.
    • Handle: RePEc:spr:ihichp:978-3-540-48716-6_15
    DOI: 10.1007/978-3-540-48716-6_15
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    Cited by:

    1. Cinelli, Marco & Kadziński, Miłosz & Gonzalez, Michael & Słowiński, Roman, 2020. "How to support the application of multiple criteria decision analysis? Let us start with a comprehensive taxonomy," Omega, Elsevier, vol. 96(C).

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