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Organizational Decision Support Systems: Parameters and Benefits

In: Handbook on Decision Support Systems 1

Author

Listed:
  • Lei Chi

    (Rensselaer Polytechnic Institute)

  • Edward Hartono

    (University of Alabama)

  • Clyde Holsapple

    (University of Kentucky)

  • Xun Li

    (University of Kentucky)

Abstract

This chapter identifies parameters that can affect the benefits realized from organizational decision support systems. Some of these factors operate at a micro level. These design parameters stem from characteristics exhibited by the organizational decision support system (ODSS). Other parameters affecting ODSS benefits operate at more of a macro level. These contextual parameters are concerned with the relationships between an ODSS and the organization in which it is deployed. Developers, administrators, and researchers of ODSSs need to be cognizant of both design and contextual parameters. The treatments of these parameters for a particular ODSS will affect the value realized from it on both operational and strategic levels. Ultimately, these benefits resolve into an organization’s competitiveness in riding environmental waves while weathering environmental storms.

Suggested Citation

  • Lei Chi & Edward Hartono & Clyde Holsapple & Xun Li, 2008. "Organizational Decision Support Systems: Parameters and Benefits," International Handbooks on Information Systems, in: Handbook on Decision Support Systems 1, chapter 22, pages 433-468, Springer.
    • Handle: RePEc:spr:ihichp:978-3-540-48713-5_22
    DOI: 10.1007/978-3-540-48713-5_22
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