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Inclusive Business Models as a Key Driver for Social Innovation

In: Social Innovation

Author

Listed:
  • Jessica Scholl

    (The Partnering Initiative (TPI), International Business Leaders Forum (IBLF))

Abstract

In 2005 Anant Kumar was travelling to hospitals around India, conducting market research for his employer, Hindustan Latex Limited (currently HLL Lifecare), a top global manufacturer of condoms (BCTA, LifeSpring Hospitals: providing affordable, quality health care. Case study. Business call to action, 2010). As his research progressed, Kumar began to recognise some disconcerting trends. The women he spoke with were dissatisfied with the lack of transparency, quality, and service experienced at the free public hospitals, yet private hospitals were largely unaffordable. A significant portion of women were so frustrated that they opted to sell assets or take out loans to finance visits to private hospitals. Recognising a clear social need and a market gap, Kumar convinced HLL to finance a maternity clinic aimed at providing high-quality yet affordable healthcare to low-income mothers and children in Hyderabad’s urban slums. By cutting costs through specialisation and innovative processes, LifeSprings Hospitals, with Kumar as CEO, began successfully applying its business acumen to an underserviced area of health care in India.

Suggested Citation

  • Jessica Scholl, 2013. "Inclusive Business Models as a Key Driver for Social Innovation," CSR, Sustainability, Ethics & Governance, in: Thomas Osburg & René Schmidpeter (ed.), Social Innovation, edition 127, pages 99-109, Springer.
    • Handle: RePEc:spr:csrchp:978-3-642-36540-9_9
    DOI: 10.1007/978-3-642-36540-9_9
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    Cited by:

    1. Jason Donovan & Dietmar Stoian, 2023. "Value chain research and development: The quest for impact," Development Policy Review, Overseas Development Institute, vol. 41(5), September.
    2. Fabien Martinez, 2014. "Corporate strategy and the environment: towards a four-dimensional compatibility model for fostering green management decisions," Post-Print hal-02887618, HAL.
    3. Del Giudice, Manlio & Garcia-Perez, Alexeis & Scuotto, Veronica & Orlando, Beatrice, 2019. "Are social enterprises technological innovative? A quantitative analysis on social entrepreneurs in emerging countries," Technological Forecasting and Social Change, Elsevier, vol. 148(C).
    4. Moliterni, Fabio, 2017. "Sustainability-oriented Business Model Innovation: Context and Drivers," SAS: Society and Sustainability 263484, Fondazione Eni Enrico Mattei (FEEM).
    5. Fabio Moliterni, 2017. "Sustainability-oriented Business Model Innovation: Context and Drivers," Working Papers 2017.45, Fondazione Eni Enrico Mattei.

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