IDEAS home Printed from https://ideas.repec.org/h/spr/conchp/978-3-030-89996-7_20.html
   My bibliography  Save this book chapter

Request and Donation Efficiencies in a Crisis: Data Envelopment Analyses of a Philippine Web-Based Emergency Response System

In: Socioeconomic Dynamics of the COVID-19 Crisis

Author

Listed:
  • Jackson J. Tan

    (University of Santo Tomas
    Ivory Research Interface Data Analysis Services)

  • Richard L. Parcia

    (University of Santo Tomas)

Abstract

On March 16, 2020, the island of Luzon was placed under lockdown to curtail the spread of COVID-19 in the Philippines. Soon thereafter, a web-based emergency response platform was developed to counteract effects from the outbreak. As a free service to strengthen a debilitated national hospital supply chain, the platform connected community organizations (as hospitals) with donors (individuals). From concepts and techniques that addressed information flows in healthcare logistics and supply chain management, several input-oriented data envelopment analyses were conducted to find the efficiencies for each of the 75 hospitals serviced by the website in terms of donors, individual items requested, total quantity of items requested, number of requested individual items that received a pledged, and average days a request pended to fulfillment. Results from the Data Envelopment Analysis (DEA) technique found that hospitals on the platform made requests that exceeded optimal quantities of inputs from donors. Further, hospital requests aggregated at the city-level stood unanswered an average of 14.39 days for inefficiently served cities. Findings from the analyses produced three recommendations to improve the web-based emergency response system service efficiency. The first recommendation was to reallocate donors over more hospitals, such that a few hospitals did not receive a majority of donations. A second recommendation was to reduce the number of individually requested items. The third recommendation was to reduce the quantities of items requested in order to bring service efficiency to optimality.

Suggested Citation

  • Jackson J. Tan & Richard L. Parcia, 2022. "Request and Donation Efficiencies in a Crisis: Data Envelopment Analyses of a Philippine Web-Based Emergency Response System," Contributions to Economics, in: Nezameddin Faghih & Amir Forouharfar (ed.), Socioeconomic Dynamics of the COVID-19 Crisis, chapter 0, pages 441-462, Springer.
    • Handle: RePEc:spr:conchp:978-3-030-89996-7_20
    DOI: 10.1007/978-3-030-89996-7_20
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:conchp:978-3-030-89996-7_20. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.