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Digital Transformation in Private Dental Clinics

In: Business Advancement through Technology Volume I

Author

Listed:
  • Lior Naamati-Schneider

    (Hadassah Academic College Jerusalem)

  • Fiorella Pia Salvatore

    (University of Foggia)

Abstract

Small private clinics function in a highly competitive free market as for-profit business organisaions, but they are regulated and receive no economic support. Therefore, they must adopt competitive business models—including implementing digital technologies—to improve their business performance and client experience. This chapter presents the highlights of a qualitative pilot study of dentists who run private clinics in Israel. It sheds light on how health organisaions, such as private clinics, adapt their management structure to a competitive market in the digital age and the obstacles they encounter. The findings fill a knowledge gap in this field, enable a better understanding of the functioning of health organisations and private clinics, and are the basis for recommendations and action plans that can benefit both health systems and their clients worldwide.

Suggested Citation

  • Lior Naamati-Schneider & Fiorella Pia Salvatore, 2022. "Digital Transformation in Private Dental Clinics," Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business, in: Alkis Thrassou & Demetris Vrontis & Leonidas Efthymiou & Yaakov Weber & S. M. Riad Shams & Evangelos (ed.), Business Advancement through Technology Volume I, chapter 10, pages 201-218, Palgrave Macmillan.
    • Handle: RePEc:pal:pscchp:978-3-031-07769-2_10
    DOI: 10.1007/978-3-031-07769-2_10
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