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Crisis, Adaptation and Sustainability: Digital System Interoperability in the Cruise Industry

In: Business Under Crisis, Volume III

Author

Listed:
  • Leonidas Efthymiou

    (University of Nicosia)

  • Paraskevi (Evi) Dekoulou

    (University of Nicosia)

  • Yianna Orphanidou

    (University of Nicosia)

  • Eleftherios Sdoukopoulos

    (Hellenic Institute of Transport – Centre for Research and Technology Hellas
    University of Piraeus)

  • Vasiliki-Maria Perra

    (Hellenic Institute of Transport – Centre for Research and Technology Hellas)

  • Maria Boile

    (Hellenic Institute of Transport – Centre for Research and Technology Hellas
    University of Piraeus)

  • Ioannis Bras

    (FiveSenses Consulting & Development)

Abstract

This chapter explores the ongoing crisis in the Cypriot cruise industry amidst digitisation. Analysis draws on research workshops and in-depth interviews with government officials, port authorities, cruise companies, suppliers and other stakeholders. The findings reveal a number of wrongdoings, resulting in a decade-long decline. Also, the findings communicate the latest institutional attempts, aiming to help the industry adapt and recover, within an EU-wide framework of digitisation. By examining the implementation of a National Maritime Single Window (NMSW) and its harmonisation through the European Maritime Single Window (EMSW), we introduce a platform called ‘NAYS’, which aims at facilitating a more inclusive and sustainable supply chain. The study makes an original contribution to literature on system interoperability and utilisation of shipping information in the cruise industry.

Suggested Citation

  • Leonidas Efthymiou & Paraskevi (Evi) Dekoulou & Yianna Orphanidou & Eleftherios Sdoukopoulos & Vasiliki-Maria Perra & Maria Boile & Ioannis Bras, 2022. "Crisis, Adaptation and Sustainability: Digital System Interoperability in the Cruise Industry," Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business, in: Demetris Vrontis & Alkis Thrassou & Yaakov Weber & S. M. Riad Shams & Evangelos Tsoukatos & Leonidas (ed.), Business Under Crisis, Volume III, chapter 5, pages 111-136, Palgrave Macmillan.
    • Handle: RePEc:pal:pscchp:978-3-030-76583-5_5
    DOI: 10.1007/978-3-030-76583-5_5
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