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India: Back Office to the World

In: The Asian Insider

Author

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  • Michael Backman

Abstract

Growth in India’s software sector has been spectacular. But that growth has been eclipsed. It is in India’s potential to become the world’s back office that the country’s natural advantages really come into their own. What began as a trickle around 1994, when the American giant GE started to shift thousands of back office jobs from the US to India, has become a flood. India’s software services industry has been growing at around 30% per annum. But its back office outsourcing sector has been rocketing, with 70% annual growth.1

Suggested Citation

  • Michael Backman, 2004. "India: Back Office to the World," Palgrave Macmillan Books, in: The Asian Insider, chapter 0, pages 245-251, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-4039-4840-3_31
    DOI: 10.1057/9781403948403_31
    as

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