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Conclusions

In: Payment Systems and Productivity

Author

Listed:
  • Angela M. Bowey
  • Richard Thorpe
  • Phil Hellier

Abstract

This book substantiates many behavioural science findings of the past that have remained largely ignored by British managers. In the 1920s the Industrial Fatigue Research Board in Britain and Mayo’s research colleagues at Harvard in the US began to uncover the complex issues involved in productivity and motivation. These and later studies showed that understanding worker motivation required them to go outside the boundaries of logical and rational models based on responses to financial incentives which were in vogue at the time. What was found then and substantiated many times since, is that people have multiple needs, feelings and personal goals that are not always consistent or compatible with those ascribed to them by incentive scheme designers.

Suggested Citation

  • Angela M. Bowey & Richard Thorpe & Phil Hellier, 1986. "Conclusions," Palgrave Macmillan Books, in: Payment Systems and Productivity, chapter 8, pages 254-261, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-18106-3_8
    DOI: 10.1007/978-1-349-18106-3_8
    as

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