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Discovering and Changing Mental Maps

In: Management Education in Countries in Transition

Author

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  • Barbara J. Cargill

Abstract

Management is not a simple skill and management education is certainly not a simple task (Marsick, 1987). Neither is likely to get simpler as we enter the twenty-first century (Handy, 1994). Leaving aside matters of strategy, finance, marketing, information management, there remains a great complexity in those aspects frequently grouped together as ‘people management’. In many respects people management has proven in recent years to be one of the pivotal elements in Western-style management education, as we attend increasingly to processes and organizational cultures (Schein, 1992). We increasingly discover that successful teamwork, customer service, innovative work practices, multiskilled and motivated workers, highly strategic human resource management and quality-orientation and a change-oriented, flexible, dynamic culture all make for organizational effectiveness, efficiency and responsiveness. All such aspects have at their heart some of this so-called people management (Bounds et al., 1994).

Suggested Citation

  • Barbara J. Cargill, 1999. "Discovering and Changing Mental Maps," Palgrave Macmillan Books, in: Murray C. Frazer & Manas Chatterji (ed.), Management Education in Countries in Transition, chapter 2, pages 13-30, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-14252-1_2
    DOI: 10.1007/978-1-349-14252-1_2
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