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The Changing Landscape in the Banking Industry

In: Expert Systems in Banking

Author

Listed:
  • Dimitris N. Chorafas
  • Heinrich Steinmann

Abstract

It is a cliche to say that change is sweeping the financial services industry. The challenge to management is to ‘define’ the change in a way that is a guide to strategy. This involves the need to establish the direction of change, anticipate alterations in the rules of the game, and elaborate managerial plans and policies which seem likely to succeed in the new environment.

Suggested Citation

  • Dimitris N. Chorafas & Heinrich Steinmann, 1991. "The Changing Landscape in the Banking Industry," Palgrave Macmillan Books, in: Expert Systems in Banking, chapter 1, pages 3-25, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-11368-2_1
    DOI: 10.1007/978-1-349-11368-2_1
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