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IBM, UK: From Control to Collaboration?

In: Transforming Buyer-Supplier Relations

Author

Listed:
  • Jonathan Morris

    (Cardiff Business School)

  • Rob Imrie

    (University of London)

Abstract

The IBM case study is of interest for a number of reasons. The company is the world’s third largest corporation, and in the UK alone employs nearly 18000 and is its third largest manufacturing exporter. Moreover, it has dominated its market at a global level in a way few other companies have managed. Even in the late 1980s it had a 70 per cent share of the European computer market for hardware, software and services. IBM has become a bye-word for certain features; its distinctive corporate culture, its innovativeness, its quality and the professionalism of the organization.

Suggested Citation

  • Jonathan Morris & Rob Imrie, 1992. "IBM, UK: From Control to Collaboration?," Palgrave Macmillan Books, in: Transforming Buyer-Supplier Relations, chapter 7, pages 143-162, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-11200-5_7
    DOI: 10.1007/978-1-349-11200-5_7
    as

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