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Critical Mass: The Reality Behind the Conventional Wisdom

In: Managing Change in the Excellent Banks

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  • Steven I. Davis

Abstract

Management consultancy is a jargon-filled business. Amidst this jargon, however, are a few nuggets, and one of them is the phrase ‘critical success factor’. Asking a businessman what separates the sheep from the goats in his business often has a remarkable impact in focussing in on a limited number of distinguishing characteristics and wiping away the jargon that inevitably is used to mystify the outsider.

Suggested Citation

  • Steven I. Davis, 1989. "Critical Mass: The Reality Behind the Conventional Wisdom," Palgrave Macmillan Books, in: Managing Change in the Excellent Banks, chapter 7, pages 72-78, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-349-10744-5_7
    DOI: 10.1007/978-1-349-10744-5_7
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