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Rule #3: Agree on Clearly Defined and Measurable Outcomes

In: The Vested Outsourcing Manual

Author

Listed:
  • Kate Vitasek
  • Jacqui Crawford
  • Jeanette Nyden
  • Katherine Kawamoto

Abstract

Success in your outsourcing and business relationships depends mainly on knowing the answers to two seemingly simple questions: What results do I need? How will I know when I get them? As is often the case in business and in life, trying to answer a simple question or two often is quite complex. Reflection, clear thinking, and resources usually are needed.

Suggested Citation

  • Kate Vitasek & Jacqui Crawford & Jeanette Nyden & Katherine Kawamoto, 2011. "Rule #3: Agree on Clearly Defined and Measurable Outcomes," Palgrave Macmillan Books, in: The Vested Outsourcing Manual, chapter 0, pages 119-138, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-51246-8_6
    DOI: 10.1007/978-1-137-51246-8_6
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