IDEAS home Printed from https://ideas.repec.org/h/pal/palchp/978-1-137-51200-0_4.html
   My bibliography  Save this book chapter

The Need for Control

In: Empathetic Marketing

Author

Listed:
  • Mark Ingwer

Abstract

Historically, music lovers had little control over the music that they listened to. They could turn on the radio and choose a radio station, but would have to listen to whatever that station decided to broadcast. Or they could choose a record (later a cassette or compact disc [CD]), but would have to listen to the songs that the artist and the record label had decided to group together. And in most cases, they could only listen to one artist at a time. The Sony Walkman was a revolution in mobility, but the listener’s control over the choice of music changed very little. Today, the idea of being forced to listen to a set of songs designed by others is becoming as obsolete as using a typewriter. Technically savvy teens and adults now find it perfectly natural to have thousands of their favorite pieces of music stored in their iPods. The music they store in that device is only the music they want to listen to. With the advent of iTunes, they no longer need to buy an entire collection of songs just to get the two or three that they really like. iPod users can put together their own “playlists” or wait for the end of the current song they are playing before deciding which song they will listen to next. Consumers of all ages have taken advantage of the revolutionary ability to control their personal entertainment—control that was impossible before the technological development of the iPod.

Suggested Citation

  • Mark Ingwer, 2012. "The Need for Control," Palgrave Macmillan Books, in: Empathetic Marketing, chapter 0, pages 45-68, Palgrave Macmillan.
  • Handle: RePEc:pal:palchp:978-1-137-51200-0_4
    DOI: 10.1007/978-1-137-51200-0_4
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palchp:978-1-137-51200-0_4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.