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Developing Uncertainty and Trust Constructs

In: Understanding and Managing IT Outsourcing: A Partnership Approach

Author

Listed:
  • Neil Oschlag-Michael

    (Ase)

  • Surja Datta

    (Oxford Brookes University)

Abstract

The purpose of this chapter is to develop a construct for uncertainty and trust. A three-step process is used to develop this construct. Initial constructs for uncertainty and trust are developed during the first two steps. These constructs are merged and reconciled in the third step to develop the final construct in which the relationship between trust and uncertainty is analyzed and reconciled.

Suggested Citation

  • Neil Oschlag-Michael & Surja Datta, 2015. "Developing Uncertainty and Trust Constructs," Palgrave Macmillan Books, in: Understanding and Managing IT Outsourcing: A Partnership Approach, chapter 4, pages 53-69, Palgrave Macmillan.
    • Handle: RePEc:pal:palchp:978-1-137-49732-1_5
    DOI: 10.1057/9781137497321_5
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    Cited by:

    1. Madduma Kaluge Chamitha Sanjani Wijewickrama & Nicholas Chileshe & Raufdeen Rameezdeen & Jose Jorge Ochoa, 2021. "Minimizing Macro-Level Uncertainties for Quality Assurance in Reverse Logistics Supply Chains of Demolition Waste," Sustainability, MDPI, vol. 13(23), pages 1-35, November.

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